Last Update: May 2018
At Miko, we value your privacy and care about the way your personal data is treated.
The purpose of this Policy is:
a) describing what personal data we collect about you;
b) how we obtain your personal data;
c) how we make use of your personal data;
d) on what basis we make use of your personal data;
e) how long we keep your personal data;
f) with whom we share your personal data;
g) which countries we might transfer your personal data to;
h) how we protect your personal data;
i) your rights in relation to your personal data;
j) how to make a complaint or contact us;
k) changes to this policy
What personal data do we collect about you?
We may collect personal data from you in the course of our business, including through your use of our websites, when you contact or request information from us, when you engage our services, purchase our products, (offer to) supply us with products or services, when you perform any job application through one of our recruitment or career sites, or as a result of your relationship with one or more of our staff, clients or suppliers.
The personal data that is processed by us may include:
Basic information, such as your name (possibly including name prefix or title), the company you work for, title or position and your relationship to a person;
We may use different methods to collect your personal data, including by means of the use of channels such as:
How we use your personal data
Miko collects and processes personal data about you in a number of ways, including through your use of the website(s), as per our responses to queries received by you and in relation to us providing you with services or products.
This information is used by us:
On what basis we make use of your personal data
Your personal data is used by us on the following base(s):
For how long we keep your personal data
The personal data processed by us will be retained by us for an appropriate retention period which depends on the type of data that is processed by us. The specific duration of such relevant period is based upon applicable data protection legislation, the purpose for which the relevant personal data is collected, processed and used by us thereby taking into account applicable legal and regulatory requirements imposed on us in the relevant countries where the relevant Miko entity conduct its business and good industry practices.
Who do we share your personal data with
Within our group
As an international company, Miko conducts its business in different countries. As a result thereof, any information including personal data that you provide us with may be shared by us with and processed by any entity or company that belongs to our group, a full and up-to-date overview of which is publicly available and can be consulted at all times through http://www.mikogroup.be/investor-relations/group-overview.
To third parties outside our group
We do not sell, rent or otherwise make personal information commercially available to any third party, except with your prior permission.
We may however (decide to) share your personal data with certain third parties which we consider as “trusted” and with whom we have made sure necessary contractual arrangements are in place. Such trusted third parties may include:
We require any person or entity to whom we disclose personal data pursuant to this section to respect the confidentiality and security of your personal data and to treat it in accordance with applicable laws and regulations. We do not allow such recipients of your personal data to use it for their own purposes, and we only permit them to process your personal data for specified purposes and in accordance with our instructions.
Which countries we might transfer your personal data to
In order for us to provide our services, offer our products or conduct and organize our businesses efficiently, we may need to transfer your personal data to locations outside the country or jurisdiction in which you have provided us with your personal data or where you are visiting our website(s) for the purposes as set out in this Policy.
We would like to inform you that such transfer of your personal data may include a transfer of your personal data from a location inside the European Economic Area to a location outside the European Economic Area, or – alternatively – from a location outside the European Economic Area to a location inside the European Economic Area.
As the case may be, the level of protection that is applicable in relation to your personal data in countries or locations that are located outside the European Economic Area, may be less that the level of protection offered within the European Economic Area.
However, whenever we transfer your personal data out of the European Economic Area, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
How we protect your personal data
Taking into account the state of technology, the costs of implementation and the nature, scope, context and purposes of the processing of personal data by us, as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we implement appropriate technical and organizational measures in order to ensure a level of security which is considered appropriate to the risk of processing.
We ensure that those who have permanent or regular access to your personal data, or that involved in the processing of personal data, are trained properly and informed of their rights and responsibilities when processing personal data.
Your Rights in relation to your personal data
We would like to encourage you to make sure that your personal data as processed by us is accurate, so please do not hesitate to contact us in the event certain elements in relation to such personal data would have changed.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. It is our policy to respect your rights and we will act promptly and in accordance with any applicable law, rule or regulation relating to the processing of your personal data.
Details of your rights are set out below:
You may exercise any of your rights at any using the contact details set below in this Policy. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one calendar month. Occasionally it may take us longer than one calendar month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
How to make a complaint or contact us
If you would have any questions, concerns or if you would like to make a complaint about our processing of your personal data, we kindly invite you to contact us thereby using the contact details as set out here below:
Steenweg op Mol 177
You are obviously entitled to raise any concerns you may have directly with your local data protection authority directly prior to contacting us. However, we would encourage you to contact us in the first instance as we aim to promptly, efficiently and satisfactorily resolve any concerns or complaints you have in relation to the processing of your personal data by us.
Changes to this policy
We have the right to amend the terms and conditions as outlined in this Policy in the future. In the event such amendment would occur, the new policy will be made available through our website and/or, if such amendments are considered material, be communicated to you by e-mail. Please check out the website(s) frequently in order to be informed of any updates or changes to this Policy.