FREE INSTALLATION FOR NEW ACCOUNTS

0800 496 3939 OUR BROCHURE SHOTT

Commercial Coffee Machine Repair & Servicing

Keep your coffee operation running with reliable repair, servicing and ongoing support for commercial coffee machines.

Whether you’re dealing with a fault, planning routine servicing, or improving how your team maintains equipment, we help you keep service consistent and disruption to a minimum.

Report a Machine Issue Speak to Our Team

Support

Support that works in service


Coffee machines are at the centre of your operation. When something goes wrong, it affects speed, consistency and customer experience.

We focus on practical support that keeps things running:

  • Fault diagnosis and repair
  • Planned servicing and maintenance
  • Preventative care to reduce downtime
  • Support for cleaning and day-to-day upkeep
  • Guidance for your team when issues arise


Our approach is straightforward. Fix what needs fixing. Prevent what can be avoided. Keep your coffee consistent.

MAKE AN ENQUIRY

What we help with

We support a wide range of common issues and service needs across commercial machines.


Repairs

  • Machine not heating or holding temperature
  • Pressure or extraction issues
  • Water flow or scale-related faults
  • Grinder or dosing problems
  • Milk system faults on bean-to-cup machines

Servicing and maintenance

  • Routine servicing to maintain performance
  • Preventative checks to reduce breakdown risk
  • Component replacement where required
  • Performance optimisation for consistency

Operational support

  • Cleaning and maintenance guidance
  • Barista support and training
  • Advice on improving workflow and reliability

Our Servicing Packages

Flexible service plans designed to keep your coffee machines performing reliably and your business running smoothly.

Bronze Service Package

  • Annual Service
  • Callouts
  • Labour

Silver Service Package

  • Annual Service
  • Callouts
  • Labour
  • Filtration

Gold 5 Service Package

  • Annual Service
  • Callouts
  • Labour
  • Parts
  • Filtration

Gold 7 Service Package

  • Annual Service
  • Callouts
  • Labour
  • Parts
  • Filtration
  • Weekend Cover

Platinum 5 Service Package

  • Annual Service
  • Callouts
  • Labour
  • Parts
  • Filtration
  • PSSR

Platinum 7 Service Package

  • Annual Service
  • Callouts
  • Labour
  • Parts
  • Filtration
  • PSSR
  • Weekend Cover

GREAT REVIEWS

What Our Customers Say

★ ★ ★ ★ ★

CUSTOMER FEEDBACK

We have been using Miko for over 17 years, a testament to the Miko product and service. The standards demanded from our members are very high,so the fact we continue using Miko coffee all this time speaks volumes.

St Georges Hill

CUSTOMER FEEDBACK

We have switched to Puro Fairtrade Coffee in our shops and have yet to look back. We use the Dark Roast blend, and results are clearly seen, not only by coffee sales but by great comments from our customers.

Cornish Oven

CUSTOMER FEEDBACK

We had the pleasure of working with Miko for over five years. Their knowledge and expertise have been a great help during the hotel’s opening. Always professional and available to ensure that our guests and we are happy.

Hilton

CUSTOMER FEEDBACK

As a West Midlands Safari Park is heavily involved in conservation, it is of significant importance to us to find suppliers with the same values. This is why we have chosen to work with Miko and Puro Fairtrade Coffee for many years.

West Midlands Safari Park

CUSTOMER FEEDBACK

We have been using Miko for over 17 years, a testament to the Miko product and service. The standards demanded from our members are very high,so the fact we continue using Miko coffee all this time speaks volumes.

St Georges Hill

CUSTOMER FEEDBACK

We have switched to Puro Fairtrade Coffee in our shops and have yet to look back. We use the Dark Roast blend, and results are clearly seen, not only by coffee sales but by great comments from our customers.

Cornish Oven

CUSTOMER FEEDBACK

We had the pleasure of working with Miko for over five years. Their knowledge and expertise have been a great help during the hotel’s opening. Always professional and available to ensure that our guests and we are happy.

Hilton

CUSTOMER FEEDBACK

As a West Midlands Safari Park is heavily involved in conservation, it is of significant importance to us to find suppliers with the same values. This is why we have chosen to work with Miko and Puro Fairtrade Coffee for many years.

West Midlands Safari Park

How the service works

We keep the process simple so you can act quickly.

1. Report the issue

Tell us what’s happening, including your machine type and location.

2. Speak to our team

We assess the issue and advise on the next step.

3. Service or repair

We arrange the appropriate support, whether that’s a repair, service or further inspection.

4. Ongoing support

We help you reduce repeat issues through maintenance and guidance.

MACHINE CARE

Prevent problems before they affect service


Regular servicing and good daily care reduce the risk of faults and help machines perform consistently.

We support you with:

  • Planned servicing schedules
  • Practical cleaning routines
  • Operator guidance that works in real service


If your team is under pressure, your equipment needs to be reliable. We help you keep it that way.

Summer Drinks Are Here

Refresh your menu with SHOTT Summer Bundles. Discover fruit coolers, iced drinks, frappés and seasonal specials designed to boost summer sales.

View Summer Bundles

Frequently Asked Questions

Do you repair commercial coffee machines?

Yes. We support fault diagnosis and repair for commercial machines used in hospitality environments.

We can support both. Whether you need a repair or a longer-term servicing approach, we’ll guide you based on your setup.

This depends on usage, water quality and machine type. We can recommend a servicing schedule that supports consistent performance.

If possible, check basic cleaning and maintenance steps. If the issue continues, report it and we’ll advise on the next step.

Yes. We work across both types and can advise based on your equipment.

GET IN TOUCH

Need support?

If your machine isn’t performing as it should, or you want to put a servicing plan in place, we’re here to help.

Form 7 Contact Service

By submitting this form, the data provided will be used to perform your request according to our privacy policy.

Get In Touch

Our expert team is on hand to answer your questions and provide advice about coffee or equipment and service. So get in touch today, and we will get back to you. 

Form 10 (Slider)

By submitting this form, the data provided will be used to perform your request according to our privacy policy.

Close the CTA

Our expert team is on hand to answer your questions and provide advice about coffee or equipment and service. So get in touch today, and we will get back to you. 

Report a Machine Issue

Report a Machine Issue Button Form

By submitting this form, the data provided will be used to perform your request according to our privacy policy.

Close the CTA
Miko Coffee
Powered by  GDPR Cookie Compliance
Privacy Overview

At Miko, we value your privacy and care about the way your personal data is treated.